HLTAMB014
Transport non-emergency patients under operational conditions


Application

This unit describes the skills and knowledge required to load, unload and drive vehicles safely to transport non-emergency patients to and from a facility or service. It includes using communication equipment and checking vehicles and equipment in order to restock and remedy faults.

This unit applies to pre-hospital/out-of-hospital health care workers.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare and check vehicle and equipment

1.1 Check vehicle and equipment systematically and comprehensively based on a local vehicle checklist or inventory

1.2 Conduct vehicle checks on a regular basis according to organisation procedures to ensure continuing serviceability of vehicle and equipment

1.3 Ensure interior and exterior cleanliness of vehicle in accordance with organisation policies and procedures for minimisation of infection risk to both non-emergency personnel and patients

1.4 Maintain vehicle operating stock to acceptable minimum and maximum levels

1.5 Maintain vehicle and equipment according to established clinical guidelines and protocols

2. Ensure faults in vehicle and equipment are remedied

2.1 Identify and report general nature of fault and liaise with organisation to remedy fault

2.2 Assess risk of further damage to malfunctioning vehicle or equipment against patient care priorities, and communicate decisions to appropriate workers

2.3 Rectify minor faults where possible

2.4 Establish need for additional or replacement resources, and communicate to appropriate personnel

3. Convey and receive information using necessary modes of communication

3.1 Update knowledge to ensure communication techniques and procedures are consistent with relevant legislation and established clinical guidelines and protocols

3.2 Notify appropriate receiving facility according to local standard non-emergency patient transport procedures

4. Load, unload and secure non-emergency patient and other specific personnel for transportation

4.1 Load and unload patient, consistent with safe work practices and organisation policy and procedures

4.2 Check with patient that appropriate support or assistance during loading or unloading is being undertaken

4.3 Transport appropriate personnel to accompany the patient, where such a need has been identified and there is a capacity to do so, in accordance with established clinical guidelines/protocols

4.4 Organise and secure equipment in accordance with relevant Australian Standards, legislation and organisation policies and procedures

5. Drive vehicle

5.1 Drive vehicle in a manner that avoids exacerbation of patient’s condition

5.2 Drive vehicle under operational conditions in a low risk manner and according to legal requirements

5.3 Ensure communication is established between driver and patient or patient care officer to ensure effective observation and patient care during transport

5.4 Consult map or Global Positioning System (GPS) accurately when required

5.5 Take the most efficient route by monitoring factors likely to cause delays or route deviations

Evidence of Performance

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

checked the safety of transport vehicle and safely transported 3 different non-emergency patients under operational conditions including loading and unloading.


Evidence of Knowledge

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

• methods of loading and unloading non-emergency patients

• organisation policy and procedures for vehicles used for transportation of non-emergency patients, equipment in vehicles and vehicle checks

• relevant acts, regulations and organisation policies procedures related to transport of non-emergency patients including:

- manual handling and lifting

- care and/or restraint of patient during transportation – for example a patient with a mental health condition or a child

- non-emergency patient care procedures during transportation

- State/Territory road rules and regulations when driving emergency vehicles

• stock inventory and the safe storage and disposal of pharmacological products

• use of communications equipment and systems, and knowledge of relevant procedures

• vehicle and non-emergency resources organisation operating procedures.


Assessment Conditions

Skills must have been demonstrated in the workplace with the addition of simulations and scenarios where the full range of contexts and situations cannot be provided in the workplace.

The requirement in the performance evidence for checking the safety of transport vehicle and safely transporting 3 non-emergency patients under operational conditions must have been demonstrated using simulation before being demonstrated in the workplace and with members of the public.

The following conditions must be met for this unit:

• use of suitable facilities, resources and equipment as per local governing body including:

- transport vehicle (emergency or non-emergency)

- stretcher

- communication protocols, devices and equipment used in emergency vehicles

- access to real people for whom the candidate provides transport.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.